Privacy Policy

The information we learn from customers helps us personalize and continually improve your shopping experience at iguanabooks.com. By visiting iguanabooks.com, you are accepting the practices described here.

Information We Gather

• Information You Give Us: We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our website’s features. We use the information you provide for such purposes as responding to your requests, customizing your future shopping experience, improving our website, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like most websites, we use cookies and obtain certain types of information when your web browser accesses iguanabooks.com.
• Email Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from iguanabooks.com (if your computer supports such capabilities). Also, in an effort to prevent sending unnecessary messages to our customers, we compare our customer list to lists received from other companies. If you do not want to receive email or other mail from us, please follow the “Unsubscribe” instructions in the most recently received email, or contact us at info@iguanabooks.com.
• Information from Other Sources: We may receive information about you from other sources and add it to our account information.

What about Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide features such as personalized greetings and item storage in your Shopping Cart between visits.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of iguanabooks.com’s essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any iguanabooks.com products and services that require you to sign in.

Does iguanabooks.com Share Information?

Information about our customers is an important part of our business, and we’re not in the business of selling it to others. We share customer information only as described below:

• Affiliated Businesses We Do Not Control: We work closely with our affiliated businesses. In some cases these businesses may operate stores at iguanabooks.com or sell offerings to you at iguanabooks.com. In other cases we operate stores, provide services, or sell product lines jointly with these businesses. You’ll be able to tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of iguanabooks.com customers on behalf of other businesses. When we do this, we don’t give that business your name and address. If you don’t want to receive such offers, please adjust your preferences.
• Business Transfers: As we continue to develop our business, we might sell or buy other businesses. In such transactions, customer information is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). Also, in the unlikely event that iguanabooks.com or its assets are acquired by another entity, customer information will be one of the transferred assets.
• Protection of iguanabooks.com and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of iguanabooks.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit-risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth here.
• With Your Consent: For any other circumstances, you’ll receive notice when information about you could go to third parties, and you’ll have an opportunity to choose not to share the information.

How Secure Is Information about Me?

• We work to protect the security of your financial information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter.
• We reveal only the last five digits of your credit card number when confirming an order. We do transmit the entire credit card number to the appropriate payment gateway during order processing.
• It’s important for you to protect against unauthorized access to your password and your computer. Remember to log out of your account, especially when using a shared computer.

What about Third-Party Advertisers and Links to Other Websites?

Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

Iguanabooks.com also displays targeted advertising and affiliate offerings based on personal information about users. Although iguanabooks.com does not provide any personal information to advertisers and affiliates, advertisers and affiliates and their partners may assume that users who interact with or click on a targeted advertisement or affiliate offerings meet the targeting criteria used to display the ad (for example, users in western Canada who like fantasy novels).

What Information Can I Access?

Iguanabooks.com gives you access to a broad range of information about your account and your interactions with iguanabooks.com for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

What Choices Do I Have?

• You can choose not to provide information, even though it might be needed to make a purchase or to take advantage of such iguanabooks.com features as preorder rankings or reading preferences.
• You can add or update certain information on your personal profile. When you update information, we usually keep a copy of the prior version for our records.
• If you don’t want to receive email or communication from us, please adjust your preferences.

Are Children Allowed to Use iguanabooks.com?

iguanabooks.com does not sell products for purchase by children. We do sell children’s products for purchase by adults. If you’re under 18, you may use iguanabooks.com only with the involvement of a parent or guardian.

Terms and Conditions

If you choose to visit iguanabooks.com, your visit and any dispute over privacy is subject to this Policy and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the law of the province of Ontario in Canada. If you have any concerns about privacy at iguanabooks.com, please contact us, and we’ll work with you to resolve your issue.

Our business changes constantly, and our Privacy Policy and the Terms and Conditions will change also. We may email you periodic reminders of our policies and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.